A FEW HELPFUL DETAILS
Questions, answered.
For questions about a particular item or order, please contact us through Etsy.
Where do I place my order?
All purchases are completed in our Etsy shop. Each product page here links directly to the matching Etsy listing.
How long will my order take?
Preparation times and delivery estimates are shown on each Etsy listing and at checkout. They can vary by product and destination.
Can I add a name or a photograph?
Many pieces can be personalized. Available options and photo instructions are in the relevant Etsy listing.
Are the stained-glass and textured designs printed?
Our glass artwork is printed. The artwork’s visual style does not mean a product is made from individually assembled stained-glass pieces, raised icing, embroidery, or natural gemstones. Please check each item’s material description.
Where can I find sizes and care instructions?
Use the matching Etsy listing for the exact sizes, finishes, and care instructions. Items in different collections can have different materials and requirements.
Can I return or cancel an order?
Please check the item’s current return and cancellation policies on Etsy. For an existing order, contact the shop using your Etsy order page.